CJ Supply
How do I return/exchange items?
If you have changed your mind about your purchase, we will be pleased to offer you a refund or exchange provided that: You return the item within 30 days of purchase; You produce a satisfactory proof of purchase (being your original register receipt or online proof of purchase); The item is in re-saleable condition, including […]
Can’t find an answer to what you’re looking for?
Email us at info@cjsupply.com.au and we will help resolve any questions or concerns.
Do your products come with a warranty?
Yes, most of the products come with manufacturer warranty, however this would be approved directly by the manufacturer. Please contact us for more information.
The colour I ordered, isn’t what I wanted. Can I send it back or exchange it?
Yes, please contact us at info@cjsupply.com.au
If I need to return something, what do I do?
Please email us at info@cjsupply.com.au for further information.
What can I do if the delivery seems to be taking too long?
Once you have checked the tracking details to see where your order is, please contact us with your order # so one of our team can assist you right away.
Is my delivery insured against damage or loss?
If your item is lost in transit (declared by the carrier) or the item leaked or arrives damaged we require photo evidence to be sent to us within 48hours of it being delivered to info@cjsupply.com.au
Can I track my order online?
Yes. If you have received a 'shipped' email with your tracking number please copy and paste it into www.auspost.com.au/track
When will I receive my order?
Once your order is despatched, you will receive an email notification with your tracking information. This will allow you to track when your order will arrive. Please copy and paste the tracking code into www.auspost.com.au/track